GENERAL TERMS AND CONDITIONS OF SALE
The site is the property of the company M TO MEATPACKING in its totality, as well as the whole of the rights relating to it. Any reproduction, integral or partial, is systematically subjected to the authorization of the owners. However, the bonds of the type hypertexts towards the site are authorized without specific requests.
2. Acceptance of the conditions
The customer recognizes to have taken knowledge, at the time of the placing of order, of the particular conditions of sale stated here and expressly declares to accept them without reserve.
The present general conditions of sale govern the contractual relations between m.conceptstore, mark of the company M TO MEATPACKING, and its customer, the two parts accept them without reserve. These general conditions of sale will prevail on all other conditions appearing in any other document, except preliminary, express and written exemption.
The automatic recording systems are considered as proof of the nature, content and date of the order.
m.conceptstore confirms the acceptance of the order to the customer at the e-mail address that the latter has provided. The sale will be concluded only after the confirmation of the order. m.conceptstore reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order. The information provided by the buyer when placing an order is binding on the buyer: in case of error in the address and phone number of the recipient, the seller cannot be held responsible for the impossibility of delivering the product.
In case of apparent defect, the buyer has the right to return the product under the conditions provided in this document.
The customer has 14 days from the receipt of the items to make a request for return. In case of exchange or reimbursement, he/she must return the new item(s) in their original packaging, intact, accompanied by all possible accessories, instructions for use and documentation to the following address
11 bis Rue Mansart
In case of exercising the right of withdrawal, m.conceptstore is obliged to reimburse the sums paid by the customer, free of charge, with the exception of shipping and return costs. The refund is due within a maximum of 15 days.
Items on sale or on promotion are neither returned nor exchanged.
For any return request, please send an email to the customer service at [email protected] and we will process your request as soon as possible.
The price is expressed in euros or in US dollars according to your geographical zone. The price indicated on the product sheets does not include the transport.
The price indicated in the order confirmation is the final price, expressed all taxes included and including VAT for France and EU countries. This price includes the price of the products, the handling, packaging and storage costs of the products, the transport and commissioning costs.
If you live outside the European zone, we invite you to create an account on m.conceptstore.com, to identify your postal address. Thus, our software will take into account your localization and the prices of our products will be indicated without taxes (VAT excluded).
The price charged to the customer is the price indicated on the order confirmation sent by m.conceptstore.
The price of the products is payable in cash on the day of the effective order.
For the security of your payments, we use Monetico, one of the most reliable online payment solutions.
With this system, your card payment is made directly on the secure server on our behalf.
At no time will your card number, nor any other confidential data attached to it, be communicated to us.
Exchanges are encrypted thanks to the PCI-DSS certified secure platform, the most rigorous security standards in the payment industry.
Furthermore, m.conceptstore reserves the right to refuse any order from a customer with whom there is a dispute.
This contract is subject to French law. m.conceptstore cannot be held responsible for damages of any kind, whether material or immaterial or physical, which could result from a malfunction or misuse of the products sold. The responsibility of m.conceptstore will, in any case, be limited to the amount of the order. In case of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to look for an amicable solution in particular with the help of: a professional association of the branch, an association of consumers or any other council of his choice.
It is reminded that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is reminded that as a general rule and subject to the appreciation of the courts, the respect of the provisions of the present contract relating to the contractual guarantee supposes that the purchaser honors his financial commitments towards the seller.
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in the one who takes the trouble to expose his situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.
The responsibility of m.conceptstore is systematically limited to the value of the product in question, value at the date of sale, and this without possibility of recourse towards the brand or the company producing the product.
In any case, the customer benefits from the legal guarantee of hidden defects (art.1625 and following of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (art.1641 and following of the Civil Code); if the buyer goes to court, he must do so within a "short period" from the discovery of the hidden defect (art.1648 of the Civil Code).
You can contact the customer service by sending an email to [email protected] We commit ourselves to answer you within 72 hours maximum.
9. Legal information
The information of the personal information collected for the purposes of the remote sale is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and contracts of guarantee. Failure to provide this information will result in the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL) under the registration number 1838394. The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise with m.conceptstore. Moreover, m.conceptstore undertakes not to communicate, free of charge or with consideration, the details of its customers to a third party.
This Policy of confidentiality and relating to the Cookies establishes the general conditions under which M TO MEATPACKING SARL, company with the capital of 10 000 euros, whose registered office is located at 11 bis Rue Mansart 75009 Paris, France, registered with the register of companies of Paris under the number 511 141 566 R.C.S., which currently exerts the activities of sales in France in particular under the trade mark m.conceptstore, treats the personal data which you provide to him while using the Internet site www. m.conceptstore.com
10.2 Collection of personal data and purposes of processing
Failure to provide certain required information may prevent your registration as a user or the use of certain features or services available on www. m.conceptstore.com.
Any loss or damage caused to www. m.conceptstore.com or any third party as a result of providing incorrect, inaccurate or incomplete information on registration forms will be the sole responsibility of the user.
M TO MEATPACKING collects in addition to your personal data, your address of invoicing or delivery, password, telephone number, data of connections and data of navigation, history of orders, created basket, preferences, lists of desire, consulted products, incidents of deliveries, complaints. This collected data, as the case may be, is used for the following purposes:
- To manage your registration as a user on www. m.conceptstore.com. The personal data you provide will be used to identify you as a user of the m.conceptstore.com website and will give you access to the various products, services and features that are available to registered users.
- The establishment, observance and performance of the purchase contract for the products you have purchased or any other contract you have entered into on www. m.conceptstore.com.
The duration of data processing shall be either (i) as provided by law; or (ii) a period of three years from the end of the business relationship with the customer or prospect; or (iii) until the purpose applicable to a specific data ceases to exist. For example, data relating to your orders will be processed for as long as the Controller may need to retain it in accordance with applicable laws, and then deleted once that legitimate purpose ceases to exist.
10.3 Newsletter subscription
If you have subscribed to our newsletter and depending on the choices you have made when creating or consulting your account or during the ordering process (in particular to keep you informed of our news and benefits you can enjoy), you may receive offers and information from m.conceptstore by e-mail.
You can unsubscribe from this newsletter at any time by clicking on the "unsubscribe" link at the bottom of each newsletter and by following the instructions provided in each of our messages.
10.4 Data protection rights
M TO MEATPACKING is committed respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
In accordance with the French law n° 78-17, on January 6, 1978 modified, relating to data processing, with the files and freedoms, you can exert your rights of access, of correction, cancellation and opposition. To do so, you just have to write to us:
- by using the online form: https://m-conceptstore.com/nous-contacter
- or by mail, with the address: M TO MEATPACKING 11 bis, Rue Mansart 75009 Paris - France.
- by indicating the reason for your request as well as your name, first name and e-mail address.
10.5 Other necessary uses of your personal data
The data collected on the site www. m.conceptstore.com are exclusively intended for M TO MEATPACKING.
They can be transmitted to the subcontracting companies which M TO MEATPACKING calls upon within the framework of the execution of the services and orders in particular management, execution, treatment or after-sales service. In such a situation, M TO MEATPACKING takes care that these companies agree to treat information collected on the site www. m.conceptstore.com exclusively for the needs for M TO MEATPACKING and this in the perfect respect of the law "Data processing and Freedoms" of January 6, 1978 modified in 2004, in particular by implementing appropriate measures of safety and protection of the confidentiality of the data.
By accepting this Policy of confidentiality and relating to the Cookies, you expressly authorize us to treat and share your personal data with the subcontracting companies which M TO MEATPACKING calls upon.
10.6 Information on cookies
Cookies are necessary to make browsing easier and more enjoyable. They do not cause any harm to your computer.
Although this policy uses the general term "Cookies" as the primary method of storing information used on www. m.conceptstore.com, the browser's "local storage" space is also used for the same purposes as Cookies. All of the information in this section also applies to this "local storage" area.
We do not store in the Cookies we use any sensitive personal information, such as your address, password, credit or debit card details, etc.
The information stored in the Cookies from www. m.conceptstore.com is used exclusively by our services, with the exception of so-called "third party cookies", which are used and managed by external entities in order to provide us with the services we have requested from them in order to improve our services and the user's browsing experience.
You can also restrict, block or delete Cookies from www. m.conceptstore.com by changing your browser settings. Cookies are usually configured in the "Preferences" or "Tools" menus of browsers. For more information on setting cookies, please consult your browser's "Help" menu.
The m.conceptstore.com website uses several types of cookies:
- Navigation cookies
When you first access the site, these cookies allow the site to function properly and help you view the content on your device, recognizing your language and the country market from which you have chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered in the dedicated areas. Navigation cookies are technical cookies, necessary for the operation of the site.
- Functional cookies
These cookies allow, on the basis of your express request, to recognize you at your next connections so that you do not have to enter your identifiers at each visit.
If you have added items to your shopping cart and have closed the session without finalizing the purchase and without eliminating them, these cookies allow you to resume your shopping during your next visit to the site (for a limited time) and to find the selected items.
Functional cookies are not essential to the operation of the site, but they improve the quality and experience of navigation
- Analytical cookies
These cookies are used to collect data in an anonymous and aggregated form. They are used to develop statistical analyses of the browsing patterns of our site users. We process the results of these analyses anonymously and exclusively for statistical purposes.
- Marketing and direct targeting cookies and third-party cookies
These cookies are intended to create profiles of the user in order to send him/her commercial messages corresponding to the preferences expressed during the visit or to improve the browsing experience: while you are browsing our site, these cookies allow us to present you with products that may be of interest to you or similar to those you have viewed. Third-party cookies are those sent to you by trusted third-party companies. These cookies allow us to show you our commercial offer on other affiliated websites (retargeting). With respect to third-party cookies, we do not control the information provided by the cookie or have access to such data. This information is fully controlled by the third party companies, in accordance with the details provided in their policies.
- Social network cookies
These cookies are necessary to allow your social network account to interact with our site. They are useful for example to allow you to express your opinion and share it with your friends on social networks. Social network cookies are not necessary for navigation.